Shipping Policy

Thank you for shopping with us! Please review our shipping policy below for information on processing times, delivery estimates, and related details.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of being placed. Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing may take slightly longer. If there will be a significant delay, we will notify you via email.

Shipping Times

Once your order has been dispatched, delivery times are as follows:

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on your location, customs processing, and other factors outside of our control.

Total estimated time from order to delivery: 8–14 business days (processing + shipping).

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number(s). You can use this number to track your order's progress.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Delays

We are not responsible for delays caused by the shipping carrier, customs, weather conditions, or other circumstances beyond our control. If your order is significantly delayed, please reach out and we'll do our best to assist you.

Questions

If you have any questions about your shipping or your order, please contact us at [your support email] and we will be happy to help.